Start with the notice—not assumptions
Find the notice or letter number, tax year, amount and response date. Read every page. Some notices request information, some propose a change and others concern collection. The correct response depends on which one you received.
- Notice or letter number
- Tax form and tax period
- Balance or proposed change
- Deadline and IRS contact information
Confirm whether the IRS information is correct
Compare the notice with your filed return, payment records and prior correspondence. If a payment is missing or income information is incorrect, gather the documents that support your position before calling or writing.
- Filed return and amendments
- Cancelled checks or electronic payment confirmations
- W-2 and 1099 forms
- Earlier IRS letters and certified-mail receipts
Do not miss a deadline while gathering documents
Certain notices provide appeal, petition or collection-hearing rights that are time sensitive. If you need professional assistance, contact the professional early enough to review the entire notice and supporting record.
- Keep proof of every response
- Use the address or method stated on the notice
- Do not assume a telephone call extends a written deadline
When representation may help
Consider representation when the balance is substantial, returns are missing, a levy or lien is threatened, a Revenue Officer is involved, the notice proposes an assessment you dispute, or you are unsure what information the IRS needs.
Frequently asked questions
Can I call the IRS telephone number on the notice?
Yes. Have the notice and supporting records available. If you use a representative, the IRS generally requires a valid authorization before discussing your confidential tax information.
Should I send original documents?
Follow the notice instructions. Keep copies of everything submitted and proof of delivery. Do not send an original document unless the IRS specifically requires it.
This educational article provides general information and is not legal or tax advice. Reading it does not create a professional-client relationship.
